Uncategorized Airlines Frontier, Border airline agents, Frontier Airlines luggage fees, Frontier Airlines policy, Recording of Frontier airlines, star mygms May 8, 2025 0 Comments

Frontier Airlines Agents Fired For Mocking Denied Customer

A video of two door agents that clowns a passenger trying to take his flight on Frontier Airlines had an incredulous internet. The clip has become a point of discussion that he drew the attention of Frontier, the airline now confirming that the two staff are no longer working for the company. Here is the drop in what happened …

In relation: Frontier Airlines under survey after the employees tried to extort the customer | TSR Investigation

Two agents argue with a passenger on his late recording

According to the New York PostThe incident occurred on Friday May 2, when a male client intended to travel from Raleigh to Boston. According to sources, he reached the airport 50 minutes before his flight became taking off, missing the strict date of registration of 60 minutes from Frontier.

As he could no longer use the self-service kiosk, he approached the counter, to be informed of an “assistance fees for agent” of $ 25 for registration in person. The passenger was caught off guard and argued with the agents as he expressed his frustration in the face of the unexpected load. He released his phone to record the argument, as he heard, say, “I never pilot this airline again.”

The worker from Frontier Airlines refuses to let a man go to his flight, taunts him as he tries to rush so that he does not miss his flight.

Man: “I paid a ticket.”

Worker: “You did not pay $ 25 for an agent help agent. Hello? And you thought you were going to take your flight. And you … pic.twitter.com/a6m3rb1kso

– Collin Rugg (@Collinrugg) May 7, 2025

Things were heated as the argument continued

The situation quickly intensified because the customer always refused to pay the additional amount. However, the agents were not willing to change their mind given the company’s policy. Instead, they started filming it with their phones before making fun with it, “And you thought you were going to get on your flight?”

An agent added, “Make me register”, while his colleague laughed. The passenger insisted that he had paid his ticket, but the agents rejected him because of his late arrival. According to the NY Post, the customer ended up booking a new flight with JetBlue, which cost him $ 500. But his ticket with Frontier was reimbursed after having filed a complaint against the agents.

Frontier Airlines claims that agents are no longer “associated” with the company

Well, not even a week after the publication of the video, the two agents of Frontier Airlines Gate are no longer employed with the company. Frontier Airlines, addressing the incident in a declaration to Tmzsaid:

“We are aware of what happened and we were directly in contact with the customer. The individuals in question, who work for a third -party contractor, are no longer associated with the frontier account. ”

The airline stressed that agents were employed by a third -party contractor, distancing themselves from their actions. Meanwhile, dismissed individuals, whose identities have not been disclosed, have not yet said a word about their apparent dismissal.

Social media react to video

The video, which was downloaded from X User Collin Rugg pagehad raised more than 15 million views within two days of its publication on Tuesday, May 6. Set of some of the thread reactions below …

@ Mont-Monthal tweeted,, “@FlyFrontier, I would never pilot the border after seeing this video of these two women giving this customer such a difficult period! I hope that he sees it and deposits a violation of civil rights! It is so false!”

@ Eng1neerjack wrote,, “Well, that’s why you don’t control Frontier Airlines. I started flying for work again. But I will not steal Frontier Airlines ”

@Highrockmikey tweeted,, “I have the impression that there is more in this story. The customer * could * be false. The attitudes of the employees are * certainly * false. Even if there could be more context, it is not a good PR for border airlines. Especially with views of 15 m and more. ”

Elsewhere, dljamesortaga wrote,, “The deadline for the registration is minimum one hour before the flight. The assistants are in the right and the guy holding the camera is false.”

You could not pay me to steal the border or the spirit ……… the Heaven’s waffle house ……. pic.twitter.com/p5reujxkhh

– one hundred $ (@ common_cent1) May 7, 2025

And it seems to have arrived 30 minutes before its flight leaves, which means that it is late.

And yes, these door attendants do not act “professional”, but at the same time, they could very well be correct.

See Matthieu 7: 1-5.

– J Camps (@jcalbjones) May 7, 2025

And you thought you were going to keep your job

And you thought you were going to keep your job

And you thought you were going to keep your job

And you thought you were going to keep your job

– Michael Sarnak (@Mikiesar) May 7, 2025